Abigail Armitage profile photo
I am a user-centred designer focused on creating innovative and pragmatic responses. Through my work I have explored original UX solutions to combat social and environmental challenges using research and ideation, with convenience and sustainability as key principles.

ImPacked

Business, Travel, Comfort, Impact.

A service designed for solo corporate-travellers who want to fly comfortably and focus on professional itinerary by providing an app and hotel collection system for item rental, allowing them to avoid packing stress while redistributing products for a sustainable solution.

How it Works

ImPacked allows corporate travellers to pre-select premium clothing, essentials and technology, such as noise cancelling headphones and digital notebooks, to be collected at their accommodation. The brand partners top hotels for business travel across the globe as well as additional accommodation.

Once aware of an upcoming work trip, customers can download the app and customise their details to account for preferences, size and payment, before entering their hotel location and travel dates to browse for available products.

Desired items can be added to a customer’s digital basket before checking out. They can then travel to their destination with minimal luggage before collecting their pre-ordered items at a hotel collection desk on arrival. Customers can enjoy their journey and reduce pollution on flights as well as being able to focus on their itinerary, feeling calm, organised and productive, before returning their luggage on departure.

ImPacked partners with well-regarded clothing and equipment brands and staff members perform quality and sizing comparisons to ensure customer information is accurate. The service allows users to enjoy luxury products at lower prices for rental, whilst contributing to an increase in circular fashion and technology to reduce overconsumption.

The brand promotes sustainability through encouraging companies and employees to monitor and improve their sustainable impact. It generates standout advertising campaigns and spotlights news about environmental organisations, trends and opportunities in the ImPacked app.

The Future

It’s 2030.

Solo corporate travel has become a seamless and comfortable experience.

Each traveller’s need is anticipated in advance with every journey supported end-to-end. Digital item rental delivered to hotels now ensures that every traveller is prepared, professional and in control of both their itinerary and environmental impact.

ImPacked App in Use
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