Passing memories between generations.
The opportunity.
Many personal memories go unshared between generations, leaving people disconnected from their community and its stories. As these moments fade, so does the sense of belonging they create. Gentrification accelerates this loss, dispersing the everyday memories that once shaped local identity and shared cultural understanding.
The response.
A participatory service design project that uses tactile prompts and guided storytelling to collect personal memories across generations, creating a community‑led archive that strengthens connection, reflection, and shared understanding. Travelling across London, initially, being placed in areas that people naturally move through in their everyday lives, meaning people can experience a Keeper’s story and add their own.
Key actors in the Archive
Keepers, these are immigrants within the local area who’s stories are represented through artefacts that are hosted and preserved within the Archive. During the initial tour, these people will typically be first generation.
Family Weavers, they are the family members who have an existing rapport with the Keeper and collect the stories from Keepers, handing these stories over to the Archive Weavers.
Archive Weaver’s, local artists and creatives who bring the stories of the Keepers together into an artefact that will become part of the Archive.
Wayfinders, people who are culturally interested and are typically second and third generation immigrants who may lack cultural knowledge due to displacement or lack of cultural connection.
Collecting stories and memories for the Archive
The Archive uses two different types of cards to collect memories, one from the Keepers and the Wayfinders:
The Family Weaver Pack, these cards are used to collect the stories of the Keeper’s in addition, it comes with a card on how to use the pack
Memory exchange cards, these cards are used within the Archive as a way for Wayfinders to record their memories and become part of the Archive’s ecosystem
The Archive will feature a range of artefacts from letters to larger structures like plates and vases, representative of the Keeper’s stories and memories, featuring a short background on the Keeper and how the story/ memory is attached to the artefact.
Creating a personalised experience to boost motivation and keep users engaged
Journey Flow turns every trip into a wellbeing‑focused driving challenge. Drivers build a personalised calm score through smooth, considerate behaviour. Light in‑car cues support focus, with deeper emotional insights after each journey. Progress unlocks rewards, missions and discovery points tailored to personal interests.
Designed to feel like a companion rather than a piece of technology. Journey Flow is non-intrusive, rather supports drivers when on longer drives, reinforcing calmness and encourages them to take breaks through visual cues.
Colour changes are reviewed at the end of each journey, with users presented with different ratings based on how well they drove.
Behaviour tracking
JourneyFlow identifies patterns that are triggered by elevated stress and fatigue when driving, signalling if the driver needs a break. Based on these results, drivers are then met with an analysis on their dashboard, supporting calmer journeys through human-centered guidance.
The current problem
Eczema care today is reactive, steroid‑dependent, and unsustainable, leaving patients without the daily support they need. The current process also does not account for the post-care treatment or turn to more natural and personalised ways of tracking their skin condition.
The opportunity
The Kit is a circular care system that helps people with eczema shift from steroid reliance to a sustainable, plant‑based maintenance routine. Co‑developed with a local hospital and a local , it builds low‑effort dietary habits that reduce inflammation and break the flare cycle. The kit includes plant‑based meal cards and daily tracking tools designed to be zero waste, ensuring every component returns to the loop.
Materials
Meal cards
Advertisment and communication posters
